TCC — The Chronograph Collective Sdn. Bhd. (202501046857 / 1648265-D)
Welcome to the website of TCC — The Chronograph Collective Sdn. Bhd. (Company Registration No: 202501046857 (1648265-D)) (“TCC”, “we”, “us”, or “our”). By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to comply with and be bound by the following comprehensive Legal Terms. If you do not agree to all of these terms, you must immediately cease using this website.
1.1 Informational and Membership Portal Only: This website is designed to serve as a digital catalog, an informational showcase of our expertise, a platform for course discovery, and a membership hub for our physical boutique located at Publika Shopping Gallery, Kuala Lumpur.
1.2 Strictly Non-E-Commerce: You acknowledge and agree that this is not an e-commerce website. The website does not feature a checkout process, nor does it facilitate direct online sales, purchases, or binding financial transactions for timepieces. No contract of sale is formed online.
1.3 Age Restrictions: You must be at least 18 years of age to register for a membership, book courses, or engage in any transactions with TCC. By using this website, you represent and warrant that you meet this age requirement.
1.4 Permitted Use and Prohibitions: You agree to use this website solely for lawful, personal, and non-commercial purposes. You are strictly prohibited from:
2.1 Reference Pricing Only: The luxury watch market is highly dynamic. Any prices, valuations, investment estimates, or ranges displayed on this website are strictly for reference, illustrative, and informational purposes only.
2.2 No Binding Offers or Contracts: The display of a specific watch alongside its associated price or specifications on this website does absolutely not constitute a legally binding offer to sell. TCC is not legally bound by any prices, descriptions, or availability statuses shown on the website.
2.3 Pricing Fluctuations and Errors: Prices are subject to constant change without prior notice due to global market fluctuations, currency exchange rates, the physical condition of the watch, and prevailing supply and demand. We reserve the right to correct any errors without liability.
2.4 No Guarantee of Availability: The presence of a watch on this website does not guarantee its availability in our physical boutique. Our inventory moves rapidly, and watches are sold strictly on a first-come, first-served basis in-store.
2.5 Finalization of Transactions: All final pricing agreements, availability confirmations, physical inspections, and formal transactions MUST be conducted and finalized in person at our physical boutique, or through verified direct communication channels culminating in a formal, physical invoice issued by TCC.
3.1 Account Creation and Privileges: Access to certain exclusive features — such as personalized digital catalogs, advanced course enrollment, repair tracking portals, or exclusive investment newsletters — may require you to register for a TCC membership account.
3.2 Accuracy of Information: You agree to provide accurate, current, and complete information during the registration process and to continually update such information to keep it accurate and complete.
3.3 Account Security and Liability: You are entirely responsible for safeguarding your password and account details. You agree to take sole responsibility for any activities or actions under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. TCC accepts no liability for any financial or data loss arising from your failure to protect your credentials.
3.4 Suspension and Termination: We reserve the right to suspend, restrict, or completely terminate your account at our sole, unchallengeable discretion, without prior notice or liability, if we suspect fraudulent, abusive, disruptive, or illegal activity, or any breach of these Terms.
4.1 Online Authentication and Valuation Limitations: Any preliminary assessments, valuations, or comments made via online communication or submitted photos are strictly non-binding estimates. Formal authentication and binding valuations will only be provided after a rigorous physical inspection by our master watchmakers in our boutique.
4.2 Repair, Restoration, and Polishing Risks: All actual repair or restoration work is strictly subject to a physical assessment of the watch.
4.3 Inherent Risks of Vintage Timepieces: You acknowledge that repairing and restoring vintage or highly complicated mechanical watches carries inherent risks. Parts may be brittle, and hidden internal damage may only become apparent during disassembly. TCC is not liable for latent defects. All service engagements require the signing of a separate, physical Service Agreement/Job Order in-store.
4.4 Turnaround Times: Any repair or servicing timeframes provided online are estimates. Delays may occur due to the complexity of manufacturing specific parts or sourcing rare vintage components.
5.1 Strictly No Financial Advice: Any information regarding “Watch Investments,” historical pricing data, and market trends is provided for educational and general interest purposes only. It does not constitute financial, investment, legal, or tax advice under any jurisdiction.
5.2 Speculative Market Risks: The collectible and luxury watch market is highly speculative, unregulated, and subject to severe volatility. The past performance of a specific brand or model’s value is never a guarantee of future returns. You are solely responsible for conducting your own independent research. TCC assumes no liability for any financial losses incurred through the purchase or sale of timepieces.
6.1 Course Information and Changes: Information regarding our watchmaking and repair courses, including syllabi, instructors, dates, and pricing, is subject to change at our discretion.
6.2 Enrollment and Cancellation: Enrollment in our courses is subject to availability and separate, specific Terms and Conditions provided at the time of formal registration and payment. We reserve the right to cancel or reschedule courses due to low enrollment or unforeseen circumstances.
6.3 Intellectual Property of Materials: All course materials, manuals, guides, and proprietary repair techniques shared during workshops remain the exclusive intellectual property of TCC. Students may not copy, distribute, or teach these materials commercially without explicit written consent.
6.4 Workshop Safety: Watchmaking involves sharp tools, micro-components, and occasionally chemicals. Students must adhere strictly to all safety guidelines provided by instructors. TCC is not liable for personal injury resulting from a student’s failure to follow safety protocols.
7.1 TCC Ownership: The entire contents, features, and functionality of this website — including but not limited to text, graphics, proprietary logos, high-resolution images, audio clips, video demonstrations, digital downloads, data compilations, and underlying software code — are the exclusive property of TCC — The Chronograph Collective Sdn. Bhd. or its licensors, and are protected by Malaysian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 Strict Restrictions: You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior, express written permission.
8.1 “As Is” Basis: This website, its content, and any services or items obtained through the website are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
8.2 Limitation of Damages: To the maximum extent permitted by Malaysian law, in no event will TCC, its founders, directors, employees, agents, or affiliates be liable for any direct, indirect, special, incidental, consequential, or punitive damages arising out of or in connection with your use, or inability to use, this website or any content on the website.
8.3 Indemnification: You agree to defend, indemnify, and hold harmless TCC and its personnel from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) resulting from your violation of these Terms of Use or your use of the website.
In strict compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, this notice comprehensively outlines how TCC — The Chronograph Collective Sdn. Bhd. collects, uses, maintains, secures, and discloses your Personal Data. By utilizing our website, creating an online account, or physically interacting with our boutique services, you explicitly consent to the processing of your Personal Data as described in this policy.
We collect data through your direct interactions with our website, in-store registrations, and automated website technologies. The Personal Data we collect may include:
Your Personal Data is collected and processed for the following definitive purposes:
TCC treats your Personal Data with the highest degree of confidentiality. We absolutely do not sell, trade, or rent your Personal Data to third-party data brokers or marketing agencies. We will only disclose your data under the following circumstances:
13.1 Security Measures: We implement robust, industry-standard technical and organizational security measures (including SSL encryption, secure servers, and restricted physical access to physical files in our boutique) to protect your Personal Data against unauthorized access, accidental loss, alteration, or destruction.
13.2 Retention Policy: We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected. For legal, tax, and accounting purposes, transaction records and service history may be kept for a period of up to seven (7) years as required by Malaysian corporate law.
Our website utilizes “cookies” and similar tracking technologies to significantly enhance user experience. Cookies are small data files placed on your device. We use:
You maintain full control over cookies. You may configure your web browser to refuse all cookies or to alert you when cookies are being sent. Please be aware that disabling cookies may render certain parts of our membership portal dysfunctional.
As a data subject under the Malaysian PDPA, you possess the following actionable rights:
Consequences of Withdrawing Consent: Please note that if you refuse to provide essential data or withdraw consent for its processing, TCC may be legally or practically unable to provide you with valuations, repair services, or membership privileges.
These Terms of Use, the Privacy Policy, and any disputes or claims arising out of or in connection with them (including non-contractual disputes) shall be strictly governed by and construed in accordance with the laws of Malaysia. Any legal action or proceeding shall be subject to the exclusive jurisdiction of the state and federal courts located in Malaysia.
For your convenience and connectivity, our website contains external links to third-party platforms such as Telegram and Linktree. TCC exercises no control over the privacy practices, terms, or content of these external sites. We accept zero responsibility or liability for them. Accessing third-party links is done entirely at your own risk, and we strongly encourage you to review their respective privacy policies.
18.1 Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
18.2 Waiver: No waiver by TCC of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, and any failure of TCC to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
TCC shall not be liable for any delay or failure to perform its obligations under these Terms (including delays in physical repairs or course delivery) if such delay or failure is caused by an event outside of our reasonable control, including but not limited to natural disasters, pandemics, government lockdowns, strikes, supply chain collapses for watch parts, or severe infrastructure failures.
We reserve the absolute right to continually update, revise, or modify these Terms of Use and Privacy Policy at any time, at our sole discretion, without prior individualized notice. Any changes will be effective immediately upon posting the revised document on the website. Your continued use of the website following the posting of revised terms constitutes your binding acceptance of the changes.
For any legal inquiries regarding these terms, to report violations, or to exercise your rights under the PDPA to access or correct your Personal Data, please contact our management team / Data Protection Officer at:
TCC — The Chronograph Collective Sdn. Bhd.
Location: Publika Shopping Gallery
Address: Publika, D1-G3-06, Solaris Dutamas, 1, Jln Dutamas 1, Mont Kiara, 50480 Kuala Lumpur, Wilayah Persekutuan
Contact No: +6011-1111-8181
Telegram: TCC — The Chronograph Collective
Linktree: linktr.ee/tchronocollective
Boutique Operating Hours: 11:00 am – 8:00 pm, Daily